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1.BOOKING TERMS AND CONDITIONS
All bookings accepted by us are subject to the following terms and conditions.
 
2.BOOKING PROCEDURE AND PAYMENT
2.1Clients should complete our booking form and forward it to us with a deposit of 20% of the total rental or agreed rate with owner.

Payment can be made by the following methods: Cheque, Wire Transfer, Bank Transfer or Credit/Debit Card via PayPal (PayPal is subject to a 4% handling charge).
2.2All bookings will be regarded as confirmed when the deposit has been received and cleared.
2.3Full payment is due 8 weeks(60 days) before departure, a reminder will be sent. All bookings made within the 8 weeks period are payable in full at the time of booking.
2.48 weeks before departure you will be asked for a security deposit of £125 or $200. This will be returned within 30 days subject to clearance from our Florida Management Company; Payment can be made via the methods listed in 2.1. At this time we will send you a guest registration form to complete.
 
3.CANCELLATION
3.1A client may cancel the booking at any time in writing after the booking has been confirmed subject to the conditions in section 3.3, see below.
3.2We reserve the right to cancel the holiday due to non-payment in accordance with 2.3 above.
3.3The following cancellation rates will apply according to clauses 3.1 and 3.2 listed above:
  • More than 60 days prior to departure Loss of Rental deposit.
  • 30-60 days before departure: 50% of the rental.
  • Within 30 days of departure: 100% of rental.
4.ACCOMMODATION
4.1The villa is for the use of the persons named on the booking form or with the sole permission of the villa owners. Sub-letting, sharing or assigning is strictly prohibited
4.2The property will be available, subject to unforeseen circumstances at 16.00 hours local time and should be vacated by 10.00 hours local time on the day of departure. (Earlier arrival will be at the discretion of our Management Company)
4.3Earlier arrival time or departure time can be arranged subject to availability:
  • Early arrival midday £20 /$35; before midday £30 or $45
  • Late departure leaving up to 13.00 hours £20 /$35; up to 15.00 hours £30 or $45
4.4An Adult must accompany any persons under the of 18 years
4.5We reserve the right to to refuse any all male or female groups of less than 21 years of age unless agreed with owners prior to departure (Any breach of this rule could lead to eviction without compensation)
4.6We will not be liable for any loss or injury resulting from the use of the villa, pool or Jacuzzi.
4.7Swimming pool and Jacuzzi area can be dangerous - please supervise children at all times. If barbecue is used during your stay it must be cleaned before departure. Failure to do so will result in a charge from our Management Company of $75 and we will deduct this from your security deposit
4.8West Stonebridge, as all resorts, has an assigned quiet time - please observe this. Failure to do so could mean the police being called for excessive noise and you could be removed from the villa without compensation (see villa booklet for local times and rules). You can still have a quiet drink or swim after hours shown but please respect the rules and other guests.
 
5.COMPLAINTS
5.1In the unlikely event of a problem or a complaint, you should contact our Management Company so that action can be taken to correct the problem. Contact Florida Vacation Homes on 407-395-3863; floridavacationhomes@live.com
5.2Complaints not reported will not be entered into after you leave the villa.
 
6.SMOKING AND ALARM RULES
6.1For the safety of all clients and guests no smoking is allowed in the villa, you may smoke outside on the Lanai by the pool (ash trays are provided) or away from the villa. Please ensure any cigarette remains are disposed of in the correct manner.
6.2The villa is fitted with smoke detection alarms. You will be charged a fumigation fee should you break the no smoking rules.
6.3It is a federal offence to disarm any pool or smoking alarm - you could be fined $5000 or serve 5 years in prison.
 
7.FORCE MAJEURE
7.1We cannot be held responsible nor shall we be liable for any loss or changes caused by force majeure i.e.; Fire, Damage to property, Flood, Closure of Airport, Weather conditions, war, riot, terrorist activity or any event out of our control.


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